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Cookie Policy

Cookie Policy

Last Updated: May 19, 2025

1. Introduction

Welcome to RULIN ("we," "our," or "us"). This Cookie Policy explains how we use cookies and similar technologies on our website, mobile application, and services (collectively, the "Services") to help deliver a better user experience.

This Cookie Policy is part of our overall privacy framework and should be read alongside our Privacy Policy. By using our Services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them as described in this policy or refrain from using our Services.

We strive to be transparent about how we collect and use data, including through the use of cookies. This policy provides detailed information about how and when we use cookies.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give information to the website owners.

Cookies help us understand how our Services are being used, let you navigate between pages efficiently, remember your preferences, and generally improve your browsing experience. Cookies can also help ensure that advertisements you see online are more relevant to you and your interests.

2.1 How Cookies Work

When you visit our website, we may send a cookie to your device. This cookie is a small piece of data stored on your device that helps us recognize you when you return to our Services. Cookies might be used to remember your login details, preferences, or track which pages you visit.

2.2 Types of Cookies by Duration

Cookies can be classified based on how long they remain on your device:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your movements from page to page so you don't have to provide the same information multiple times.
  • Persistent Cookies: These remain on your device for a specified period or until you delete them manually. They help us recognize you as a returning visitor and remember your preferences for future visits.

2.3 Similar Technologies

In addition to cookies, we may use other similar technologies to store and access data on your device:

  • Web Beacons (Pixels): Small transparent image files used to track your movements on our Services or to know when you've viewed particular content.
  • Local Storage: A component that allows websites to store data larger than cookies on your device with no expiration date.
  • Flash Cookies: Used to collect and store information about your use of our Services, fraud prevention, and other site operations.

Throughout this policy, we refer to all of these technologies as "cookies."

3. Types of Cookies We Use

We use different types of cookies for various purposes. Understanding the different categories of cookies we use will help you control your cookie settings.

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Examples of essential cookies we use:

  • Authentication cookies that identify you when you log into our platform
  • Security cookies that help maintain the security of our Services
  • Session management cookies that help our Services work

You can set your browser to block or alert you about these cookies, but some parts of the site will not function properly if these cookies are disabled.

3.2 Preference Cookies

These cookies enable our Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples of preference cookies we use:

  • Language preference cookies that remember your preferred language
  • Region preference cookies that remember your location preferences
  • Customization cookies that remember your site preferences (e.g., color schemes, font sizes)

If you disable these cookies, some or all of these services may not function properly.

3.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the site.

Examples of analytics cookies we use:

  • Google Analytics cookies to understand how you interact with our Services
  • Performance monitoring cookies to analyze how our Services perform
  • Error monitoring cookies to help us improve technical issues

All information these cookies collect is aggregated and therefore anonymous. If you disable these cookies, we will not know when you have visited our site.

3.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Examples of marketing cookies we use:

  • Retargeting cookies to show you products you've previously viewed
  • Social media cookies to enable sharing functionality
  • Advertising cookies to deliver ads relevant to your interests

These cookies do not directly store personal information, but they uniquely identify your browser and device. If you disable these cookies, you will experience less targeted advertising.

4. Third-Party Cookies

Some cookies are placed by third parties on our behalf. These third parties may collect information about your online activities over time and across different websites when you use our Services.

4.1 Analytics Providers

We use analytics providers such as Google Analytics to help us understand how users engage with our Services. These providers may use cookies, web beacons, and other technologies to collect information about your use of our Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information.

4.2 Advertising Partners

We work with third-party advertising companies to serve ads when you visit our Services or other websites. These companies may use information about your visits to our Services and other websites to provide relevant advertisements about goods and services that may interest you.

4.3 Social Media Platforms

Our Services may include plugins from social networks such as Facebook, Twitter, Instagram, and Pinterest. These social media platforms may set cookies that enable features like sharing content and tracking your activity across websites. We do not control these cookies and you should check the social network's website for more information about these cookies and how to manage them.

4.4 Payment Processors

When you make a purchase through our Services, payment processors such as Stripe, PayPal, or others may use cookies to process your payment information securely. These third parties have their own privacy policies and cookie practices that we do not control.

Key Third-Party Cookies We Use

Provider Purpose Privacy Policy
Google Analytics Analytics and performance measurement Privacy Policy
Facebook Social features and targeted advertising Privacy Policy
Stripe Payment processing Privacy Policy
Hotjar User experience analysis Privacy Policy

We encourage you to review the privacy policies of these third parties to understand their data practices.

6. Your Cookie Choices

As a user of our Services, you have several rights and choices regarding cookies:

6.1 Right to Consent

Except for essential cookies, we will only place cookies on your device if you consent to us doing so. When you first visit our Services, we will present you with a cookie banner where you can choose to accept or decline different categories of cookies.

6.2 Right to Withdraw Consent

You can withdraw your consent to cookies at any time by adjusting your cookie preferences through our cookie consent tool or by clearing cookies in your browser settings.

6.3 Right to Object

You have the right to object to the processing of your personal data through cookies, particularly for direct marketing purposes. You can exercise this right by declining marketing cookies in our cookie consent tool or by using the opt-out mechanisms provided by third-party advertisers.

6.4 Browser Controls

Most web browsers give you some control over cookies through settings, as described in section 5.2. You can set your browser to block or alert you about cookies, delete cookies, or browse in private mode.

Impact of Your Choices

Please be aware that if you choose to disable cookies, you may not be able to use the full functionality of our Services. For example:

  • You may need to provide information or preferences each time you visit our Services
  • Certain areas of our Services may not function properly or at all
  • Your browsing experience may be less personalized
  • You may still see advertisements, but they may be less relevant to your interests

7. Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or for other reasons. If we make material changes to this Cookie Policy, we will notify you by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Displaying a banner or notification when you access our Services

The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Your continued use of our Services after any changes to this Cookie Policy will constitute your acceptance of such changes. If you do not agree to the revised policy, you should discontinue your use of our Services and adjust your browser settings to reject cookies.

8. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us at:

RULIN SDN. BHD. (1611784-P)

Address: 12-1, JALAN TELAWI, BANGSAR, 59100 KUALA LUMPUR, MALAYSIA

Email: privacy@rulin.com

Phone: +6016 206 7841

For privacy-related inquiries, please include "Cookie Policy Inquiry" in the subject line of your email to help us route your message to the appropriate team member.

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.